![]() Returns will be processed within 2-7 business days once the return is received. By proceeding through checkout you are agreeing to our return policy. Customers are responsible for return shipping. Due to the nature of our products, no exceptions will be made outside of our policy and a 20% handling fee will be assessed to every return. If you are unhappy, please contact us: or via contact form within 30 days from the original date of your purchase to receive return authorization.Īll returns must be authorized via email prior to returning. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them.Īll of our products are covered by our Happy Skin Guarantee. A delay in package delivery due to customs processing may occur, and international orders may be subject to additional duties, fees, or taxes. International Shipping - International packages can take anywhere from 7-31 days to be delivered, dependent upon location (some regions may take longer). USPS guarantees all priority shipments within 1 business day (we are not liable for any delays on USPS behalf). USPS guarantees all priority shipments within 1-3 business day(s) (we are not liable for any delays on USPS behalf).Įxpress Shipping - Typically ships from our NJ warehouse same day if placed before 12:00pm EST or within 24 hours (excluding weekends). ![]() Priority Shipping - Typically ships from our NJ warehouse same day if placed before 12:00pm EST or within 24 hours (excluding weekends). USPS estimates delivery within 4-6 business days. ![]() Standard Shipping - Typically ships from our NJ warehouse within 1-2 business days. It is very important for us to offer our customers a free shipping option with no restrictions! To make this possible it will take the full 7-10 days to be delivered. USPS estimates delivery within 7-10 business days. Step Five - Pat dry and embrace your beauty!įree (No Rush) Shipping - Typically ships from our NJ warehouse within 3-4 business days. Step Four - Rinse off completely using warm water. Step Three - Allow mask to dry (10-15 minutes). Step Two - Apply an even coat of the mask to your desired area. or even your finger if your feeling up to it. (We recommend using a spoon or mask spatula. Step One - Mix mask until completely smooth. We recommend mixing your mask in a small bowl using the following ratio preference:ġ Tbsp Mask to 1 Tbsp Water or Mask Amplifying Solution - Thick maskġ Tbsp Mask to 2 Tbsp Water or Mask Amplifying Solution - Thin mask 20 OFF Must Have 350 in the cart Plus Free 70 Eye Serum Promo Code: newyou. Grandel Hydro Active Moisture Depot 30ml/1 fl oz. Grandel Specials Uv Protection SPF 50 Serum 50 Ml 56.75. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.How do I apply my Timeless Organics mask? Grandel Timeless Eye and Lip Firmer 15ml/0.5 fl oz 69.18. Office Products and Wireless Returns Policy ![]() 15 off: Hurry, enter promo code 15CYBER at checkout by 7/24 at 7 a.m. New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Timeless Skin Care 20 Vitamin C + E Ferulic Acid Brightening Serum - 1 fl oz. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. ![]() You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. ![]()
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